Refund/Exchange policy

Due to the nature of our products and for hygiene and safety reasons, we do not accept returns, or exchanges on opened or used items. ALL SALES ARE FINAL! That includes: 

• Lash adhesive (glue)

• Lash bonder

• Lash shampoo

• Lash strips

• Lip products 

This policy is in place to maintain proper hygiene and product integrity. 

We do not offer refunds or exchanges unless your order arrives damaged or incorrect. If so, please contact us within 48 hours of delivery at beautyby_p@outlook.com with:

 

• Your order number

• A photo of the item(s)

• A brief description of the issue

 

Once reviewed, we will gladly send a replacement or offer a store credit.